This Privacy Policy explains how Copenhagen Lens processes personal data when you visit the site, make an inquiry, book services, or communicate with us about product photography work.
We use personal data to respond to inquiries, review product counts and style requirements, prepare quotes and delivery plans, coordinate product intake, manage sample setup approval, carry out photography production, provide proof galleries, deliver edited files, process payments, maintain records, secure the site, and meet legal obligations.
We may share data with processors that support website hosting, communications, file storage, gallery delivery, payment processing, and technical maintenance. These parties are expected to handle data under instructions and safeguards appropriate to their function.
We may disclose personal data to public authorities, advisers, payment providers, hosting and IT service providers, and other operational partners where needed to comply with law, complete transactions, secure the site, or manage business records. Any disclosure is limited to what is necessary for the relevant purpose.
Depending on your location and the processing involved, you may have rights to know what data we hold, correct inaccurate data, request deletion, object to certain processing, and limit use in some cases. Some requests may be declined where retention or disclosure is required by law or necessary to protect legitimate interests.
To exercise a privacy right, provide enough information for us to identify the relevant record and confirm the scope of the request. We may ask for additional details to verify identity or to understand whether the request concerns an inquiry, booking, gallery access, or delivery record.
We keep personal data only for as long as needed for the relevant purpose, including booking administration, delivery, accounting, dispute handling, and legal compliance. When data is no longer needed, we delete it or anonymize it where appropriate.
When we make material changes, we will update the policy text and use reasonable means to make the revised version available. The date of the latest update should be reviewed periodically.
We may collect contact details, inquiry content, booking information, product and shot-list details, delivery instructions, payment-related records, gallery access data, and technical data such as device and usage information. Where relevant, we also process correspondence, approval records, and file-delivery preferences.
We receive data from website forms, email, planning calls, product intake arrangements, gallery interactions, and payment or delivery communications. We may also generate internal records from session planning, proof review, editing, and file delivery.
Cookies may include strictly necessary cookies for site operation, preference cookies to remember settings, and analytics cookies to understand site use. Some cookies are session-based and expire when the browser closes, while others remain for a limited period.
You can block or delete cookies in your browser, and some browsers allow you to limit tracking or clear stored data. If cookies are disabled, parts of the site may not function as intended.
Under the GDPR, we process personal data on a lawful basis such as consent, contract performance, legal obligation, or legitimate interests, depending on the context. We apply data minimization, purpose limitation, and security measures appropriate to the processing involved.
Where the GDPR applies, it governs our processing of personal data for users in the European Economic Area and related cross-border activity.
Where the GDPR applies, you may have rights to access, rectification, erasure, restriction, portability, and objection, and to withdraw consent where processing relies on consent. You may also raise concerns with the competent supervisory authority if you believe your rights have been affected.
Use the contact details below for privacy questions and rights requests.
